Today’s businesses are turning to enterprise content management (ECM) to tackle data pile-up and information chaos. With hybrid working and increased digitalization across the board, document management has become more difficult and content sprawl more commonplace.
Now, as the volume of data continues to grow, professionals find themselves spending too much time searching for invoices and contracts, and organizations fear the risk of new security threats. Enterprise content management is ready to rise up to the challenges posed by remote working and new forms of collaboration.
Enterprise content management is a platform that helps digitize, organize, and store information in one place securely, making content accessible to those who need it regardless of where they work.
The functionality of enterprise content management software is based on a secure and centralized digital repository that allows businesses to process, sort, store, and save documents in a consistent and streamlined manner.
Here we explain why ECM can be simple when we break it down into three basic elements: current needs, technology solutions, and benefits optimization.
With enterprise content management, physical and digital information suddenly begin to work together.
Documents such as spreadsheets and contracts can generally be found in an instant thanks to simplified tag and search functions. In terms of data security, permission capabilities ensure that only authorized parties can access specific archives and documents.
And these are just a few ECM benefits. Let's take a look in closer detail at the advantages of an enterprise content management platform.
Find your answers below!
Modern ECM solutions on the market come with a logical and intuitive design, meaning that usually, employees require very little training.
ECM configuration time depends on your provider, but with Kyocera businesses get solutions that seamlessly integrate into existing workflows.
When resolving customer issues, customer service representatives need access to the right information at the right time. Enterprise content management solutions help users locate files instantly; therefore, it enables employees to help customers more quickly and efficiently.
Any business area that uses data and information! Examples of departments that could benefit from enterprise content management solutions include human resources and accounts payable.
There is no one size fits all solution. The best ECM solution is the one that ticks the boxes on your checklist. Your trusted solutions provider will help guide your decision.
There are both on-premise and cloud-based enterprise content management solutions on the market available from different vendors. Your ideal ECM solution should address your business challenges and pain points. It should also come from a trusted provider.
There are many different types of ECM ranging from entry-level document management solutions to advanced solutions without any limitations. Whether you’re an SMB or enterprise level business, you will be able to find a solution that matches your needs and budget.
With the number of work locations and content types (physical and digital contracts, invoices, delivery notes and so on) increasing, content sprawl has become a major concern for business leaders. Not only does it impact productivity for areas such as human resources, but it also increases risk around data protection. Today’s organizations can no longer afford to treat structured data and unstructured data separately if they wish to drive productivity – consistency and control are key. And this is where enterprise content management software comes into its own.
Furthermore, enterprise content management makes life much easier for businesses like banks and accountancy firms when it comes to audit time because departments know exactly where to find a given invoice or other relevant documentation – no more panic searches for documents in physical folders and personal and shared folders on your PC! ECM means an easy life.
Check out our series of informative articles about ECM and how it can transform different industries.