What is a paperless office and what are the benefits?

It may seem self-explanatory, but a paperless office is one that takes as much of its documentation and data as possible and transfers it to a digital or online environment. It does not necessarily mean that there is no paper anywhere to be found, but rather, that a company is making a concerted effort to reduce their use of hard copy documents and moving toward digitization.

The impact of such a transformation for a business can be huge, leading to growing productivity and higher customer satisfaction, providing a clear case to be considered. Yet, it is understandable why some businesses have been reluctant to make the change.